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The implementation of these services is guided by our commitment to assist spa owners in creating a profitable business and a positive and memorable experience for their guests. We handle turnkey projects to business management.
Services
Project Feasibility
Market research and analysis
Budget review and projection
Design & Planning
Space planning
Interior design
Site inspection
Spa services menu
Treatment planning and packaging
Recreational and fitness programme
Membership programme
Sourcing & Purchasing
Spa products, retail and amenities
Spa equipment
Recreational and fitness equipment
Financial Planning
Capital investment planning
Pricing and margins
Financial projections
Human Resource
Organisational structure
Staff manning guide
Recruitment
Spa therapy and service protocols
Frontline services and sales
Spa management
Personal coaching
Operations
Standard operating procedures
Operations set-up
Operations manual
Sales & Marketing
Branding
Strategic marketing
Advertising and promotions
Public relations
Special events
Website design
Management
Business development
Operations audit
