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Project Feasibility |
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Systems audit |
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Market research and analysis |
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Budget review and projection |
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Design & Planning |
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Space planning |
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Interior design |
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Site inspection |
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Programme Development |
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Spa services menu |
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Treatment planning and packaging |
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Recreational and fitness programme |
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Membership programme |
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Sourcing & Purchasing |
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Spa products, retail and amenities |
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Spa equipment |
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Recreational and fitness equipment |
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Financial Planning |
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Capital investment planning |
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Pricing and margins |
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Financial projections |
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Human Resource |
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Organisational structure |
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Staff manning guide |
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Recruitment |
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Manpower outsourcing |
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Training |
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Spa therapy and service protocols |
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Frontline services and sales |
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Spa management |
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Personal coaching |
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Operations |
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Standard operating procedures |
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Operations set-up |
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Operations manual |
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Sales & Marketing |
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Branding |
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Strategic marketing |
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Advertising and promotions |
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Public relations |
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Special events |
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Website design |
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Management |
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Business development |
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Spa management |
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Operations audit |
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